Frequently
Asked
Questions

FAQ

Should you not find the answer you’re looking for, we’re here to help.

Please refer to our Insurance 101 page to learn more about insurance basics, which includes a helpful glossary of relevant terms and concepts.

You may buy an American Gulf product through an authorized financial representative or by contacting the company’s customer service team, who will guide you through available options and required documentation.

Please visit our Contact Us page to find our customer hotline number, relevant addresses, and our general contact form.

If you are a MYGA policyholder or agent, please find the links to the policyholder and agent portals in this site’s header menu. There, you will find relevant forms and the ways to submit them.

If you are looking for any forms related to our preneed insurance, please reach out via the options stated in our Contact Us page.

You can request an update by completing the designated change form and submitting it through your online account, your financial representative, or directly to customer service.

Beneficiary changes typically require a formal request. This is done by completing a Beneficiary Change Form and submitting it with any required identification or supporting documents.

Interest is applied according to the terms outlined in your contract. This may include a fixed rate, a variable rate tied to an index, or a combination of crediting methods.

If the owner dies before the annuity start date and the contract is in force, the death benefit provisions of the contract apply. The designated beneficiary will typically receive the benefit according to the rules and payout options defined in the policy.